Privacy & Policy

Privacy Policy

Last updated: 29th Jan, 2026

This Privacy Policy governs the use of the SevenNet mobile application (“App”), which is used for selling new SIM cards, SIM activation, and customer registration (SIM registration/KYC). we are committed to protecting your privacy and ensuring the security of your personal data.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information Collection and Use

We collect several types of information for the purpose of providing, operating, improving, securing, and optimizing our services.

Types of Data Collected

a) Personal Data

While using our Service, we may request certain personally identifiable information, including but not limited to:

 

    • Full name

    • Email address

    • Phone number

    • Residential address (City, State/Province, ZIP/Postal code)

    • Identification documents (e.g., National ID, passport, driver’s license)

    • Photographs (e.g., selfie, document verification photos)

    • Customer account and subscription details

This data is collected strictly for identity verification, service provisioning, regulatory compliance, and account management.

b) Usage Data

We automatically collect information about how the App is accessed and used, which may include:

 

    • Device IP address

    • Device type and model

    • Operating system version

    • App version

    • Access times and dates

    • Pages/screens visited

    • Interaction logs

    • Crash reports and diagnostics

c) Location Data

With your permission, we may collect approximate or precise location data to:

 

    • Verify service coverage

    • Validate sales territories

    • Prevent fraud

    • Improve service delivery

You can control location permissions through your device settings.

2. Use of Data

SevenNet uses the collected data for the following purposes:

 

    • Selling and activating new SIM cards

    • SIM registration and identity verification (KYC)

    • Regulatory compliance with telecom authorities

    • To provide and maintain the Service

    • To register and manage customer accounts

    • To verify user and customer identity

    • To process subscriptions and sales

    • To improve user experience and app performance

    • To monitor usage and detect fraud or abuse

    • To provide customer support

    • To send service-related notifications

    • To comply with legal and regulatory obligations

3. Data Sharing and Disclosure

We do not sell your personal data.

We may share your data only in the following cases:

 

    • Service Providers: Trusted third parties who assist in operating the App (hosting, analytics, verification services)

    • Legal Requirements: When required by law, regulation, court order, or governmental authority

    • Business Transfers: In case of merger, acquisition, or asset transfer

    • Security Purposes: To protect SevenNet, users, and customers from fraud, abuse, or harm

All third parties are contractually bound to protect your data.

4. Data Storage and Security

We implement appropriate technical and organizational security measures including:

 

    • Encrypted data transmission (SSL/TLS)

    • Secure servers and controlled access

    • Role-based access control

    • Data minimization principles

    • Regular system monitoring

While we strive to protect your data, no system is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain personal data only for as long as necessary to:

 

    • Fulfill the purposes outlined in this policy

    • Comply with legal and regulatory obligations

    • Resolve disputes

    • Enforce agreements

When data is no longer required, it is securely deleted or anonymized.

6. User Rights

You have the right to:

 

    • Access your personal data

    • Request correction of inaccurate data

    • Request deletion of your data (subject to legal obligations)

    • Object to processing

    • Withdraw consent where applicable

    • Request data portability

Requests can be made through SevenNet official support channels.

7. Permissions

The App may request access to:

 

    • Camera (for document scanning and verification)

    • Storage (for secure document handling)

    • Location (for service validation)

    • Notifications (for service updates and alerts)

All permissions are used strictly for service-related functions.

8. Children’s Privacy

This Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted within the App and/or on official SevenNet platforms. Continued use of the App after changes constitutes acceptance of the updated policy.

SevenNet
All rights reserved.